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Discussion topic: Broadband keeps dropping

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Simon280
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This message was authored by Simon280 This message was authored by: Simon280

Broadband keeps dropping

‎01 Mar 2024 05:23 AM

Hi, I live in the Fallowfield, Manchester area and for the past 24hrs my broadband keeps dropping out every 10-15 minutes. I've reset my box but it's still happening.

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband keeps dropping

‎01 Mar 2024 08:18 AM

Posted by a Superuser, not a Sky employee. Find out more

@Simon280 sounds like a line issue given the recent lousy weather these are very common as lots of water, and high frequency electrical signals using copper wires dont mix well. If it continues call Sky and report the issue. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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