29 Feb 2024 11:33 AM
IT support said they cannot help as its my home broadband which may be blocking teh vpn connection.
29 Feb 2024 12:03 PM
Posted by a Superuser, not a Sky employee. Find out moreDid you IT support tell you what it might be? Sounds like a pretty bad IT team if they just tell you they can't help with no indication of what you actually need to fix.
Have you tried disabling Sky Shield?
29 Feb 2024 01:13 PM
I can now access VPN via mobile hotspot and therefore they think it is something to do with Sky
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion