0

Discussion topic: Sky Go doesn't work properly because of my mesh network

Reply
This message was authored by Lancyman This message was authored by: Lancyman

Sky Go doesn't work properly because of my mesh network

I have recently installed a mesh network because my Sky network even with broadband boost could not handle 26 devices and I was experiencing multiple wifi dropouts per day. Sky unhelpfully suggested that I turn off some of my devices! I use the mesh network for all my devices exscept the Sky Q box and 2 minis and it has considerably improved  stability. All 3 Sky boxes are connected to the router wirelessly and they too have functioned as normal. However the Sky Go app now cannot find the Sky Q box presumably because it is on a different network. Is there any way round this? The Sky boxes are all too far away from the Sky hub to connect by Ethernet cable.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion