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Discussion topic: Sky go not working, trying to watch live cricket error 1(-41942870) On other devices it works fine.

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This message was authored by Dfoster This message was authored by: Dfoster

Sky go not working, trying to watch live cricket error 1(-41942870) On other devices it works fine.

Trying to watch live cricket on sky go, keep getting above error message. Re started internet and tablet.

Unistalled Sky go app and reinstalled and still wont work. Got wife to try on her tablet and it works fine where she is and works fine on ipad there too.

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky go not working, trying to watch live cricket error 1(-41942870) On other devices it works fi

Posted by a Superuser, not a Sky employee. Find out more

Have you tried installing the Sky Sports app to see if you can watch the live cricket via this instead ?

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Dfoster
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This message was authored by Dfoster This message was authored by: Dfoster

Re: Sky go not working, trying to watch live cricket error 1(-41942870) On other devices it works fi

This doesn't work either

This message was authored by caesarome This message was authored by: caesarome

Re: Sky go not working, trying to watch live cricket error 1(-41942870) On other devices it works fi

Posted by a Superuser, not a Sky employee. Find out more

What error do you get with that app ?

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Dfoster
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This message was authored by Dfoster This message was authored by: Dfoster

Re: Sky go not working, trying to watch live cricket error 1(-41942870) On other devices it works fi

Oops something went wrong, won't even let me log in.

This message was authored by caesarome This message was authored by: caesarome

Re: Sky go not working, trying to watch live cricket error 1(-41942870) On other devices it works fi

Posted by a Superuser, not a Sky employee. Find out more

Are you at home and connected to your Wifi connection ?

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Dfoster
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This message was authored by Dfoster This message was authored by: Dfoster

Re: Sky go not working, trying to watch live cricket error 1(-41942870) On other devices it works fi

I am at my dads and on their wifi, wife is at home and signed into our wifi both tablet and ipad work at home but will not work at my dads

This message was authored by caesarome This message was authored by: caesarome

Re: Sky go not working, trying to watch live cricket error 1(-41942870) On other devices it works fi

Posted by a Superuser, not a Sky employee. Find out more

Get your Dad to reboot his broadband router, leave it off for 5 minutes before powering it back up and again and at the same time reboot your tablet.

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Dfoster
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This message was authored by Dfoster This message was authored by: Dfoster

Re: Sky go not working, trying to watch live cricket error 1(-41942870) On other devices it works fi

Already tried that

Dfoster
Topic Author
This message was authored by Dfoster This message was authored by: Dfoster

Re: Sky go not working, trying to watch live cricket error 1(-41942870) On other devices it works fi

I have sorted, sounds like my brother had set up some VPN on dads network and it was blocking Sky.

 

thanks for all your help

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