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Discussion topic: Why can't I access viaplay on skygo but I can on the sky box?

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This message was authored by Ry4nzzz This message was authored by: Ry4nzzz

Why can't I access viaplay on skygo but I can on the sky box?

Hi,

 

I've got a viaplay subscription through sky. I can access through the main sky box, however I am rarely at the same address as the box and mainly got it for skygo. However the viaplay channels don't show up on skygo, which is weird as the TNT Sports channels do and the subscription process is very similar?


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Why can't I access viaplay on skygo but I can on the sky box?

Posted by a Superuser, not a Sky employee. Find out more

As you have discovered the Viaplay channels are not available via the Sky Go app when it is not connected to a Sky Q box (a multiscreen would be required for this).

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Why can't I access viaplay on skygo but I can on the sky box?

Posted by a Superuser, not a Sky employee. Find out more

As you have discovered the Viaplay channels are not available via the Sky Go app when it is not connected to a Sky Q box (a multiscreen would be required for this).

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Ry4nzzz
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This message was authored by Ry4nzzz This message was authored by: Ry4nzzz

Re: Why can't I access viaplay on skygo but I can on the sky box?

Thank you @caesarome I suspected as much. I'm going to change to the non sky package for viaplay, wish me luck lol!

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