Playing sky movies throgh a projector

[Naritsra]

Ok so I have sky glass and a sky puck!

I'm currently using a samsung freestyle projector which is connected from the puck to the samsung projector with a hdmi lead.

The problem!¡!!

I can watch any content on sky glass and on any app with no problem but 

1. When I try to play a movie from sky I get a message ( you are unable to access  this content. Baring in mind I have no problems watching any other content why will it not let me watch a sky movie I have tried switching off the puck and letting  it reboot until the light cones on I havevb mabe sure call connections are A ok but it makes no difrence. Has any one else had this problem how did you solve it

Step by step guide if possible 

Thanks for reading in advance

[GD1]

@Naritsra  To use a puck as well as your Glass TV you also need the Whole Home sub, do you have this?

[Naritsra · Accepted solution]

Sorted the problem now I reset the puck and rhat solved the problem now I'm able to watch sky movies  on my projector