30 Dec 2023 04:12 PM
Can’t get any Sky programmes on my TV and there is a message on the screening saying, "There is a problem with your viewing card".
30 Dec 2023 04:15 PM
Posted by a Superuser, not a Sky employee. Find out moreTry removing the Card and giving it a wipe with a dry cloth.
30 Dec 2023 04:16 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you have not ordered Sky Q in the last couple of months and the order been canceled then you could try performing a New Install
30 Dec 2023 08:32 PM
Did you get this sorted? My mum has this problem as well
30 Dec 2023 08:36 PM
Posted by a Superuser, not a Sky employee. Find out more
@Gail17 wrote:
Did you get this sorted? My mum has this problem as well
Has she tried the suggestions here?
30 Dec 2023 08:37 PM
I will try tomorrow - she is 87 so I will have to go to her house and try and sort it out!
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