26 Apr 2024 12:27 PM
Posted by a Superuser, not a Sky employee. Find out more
@wendyl2308 wrote:
@Greenfingers001 Just had a text from Sky saying the fault is fixed but the "check line" message is now back on the phones and still no dial tone?
If the chat invite is still live you need to respond to that.
26 Apr 2024 12:32 PM
@Daniel0210 Unfortunately not, does that mean I have to start again?
26 Apr 2024 12:36 PM
Posted by a Superuser, not a Sky employee. Find out moreI have escalated this to Sky for a third time. The process is the same as before. Stress that you've been told twice it has been fixed but it apparently hasn't been.
26 Apr 2024 01:08 PM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent an invite to @wendyl2308.
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