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Discussion topic: Credit repayment

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This message was authored by Becca1690 This message was authored by: Becca1690

Credit repayment

I cancelled my sky broadband back in April and my account has been left in credit. How do I get this money back?


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Credit repayment

Posted by a Superuser, not a Sky employee. Find out more

It should be refunded automatically within 6 weeks or give Sky a call and they'll manually refund it within 5 days.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Credit repayment

Posted by a Superuser, not a Sky employee. Find out more

It should be refunded automatically within 6 weeks or give Sky a call and they'll manually refund it within 5 days.

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Credit repayment

Posted by a Sky employee

Update - We invited @Becca1690  for a chat but it turned out they had already called in and got this resolved 🙂

Thanks

Lisa - Sky Tech Team Expert
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