Discussion topic: Pucks. How do I buy them?

This message was authored by: AnneO · ‎12 Nov 2021

I'm obviously a bit dumb..... I thought my mini boxes would work with sky glass, but NO. Apparently I need pucks?. Not supplied or explained. I'm now trying to purchase with no luck. My glass was delivered today and I can't run my mini boxes😩. Would someone please explain how I can order them. Thanks

This message was authored by: SKY1992bf · ‎12 Nov 2021

@AnneO There is a monthly subscription for pucks

you need the whole home package which is £10pm extra and covers all pucks upto the maximum of 6

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

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This message was authored by: Silverfox8 · ‎12 Nov 2021

@AnneO

i am afraid you cannot run the two together.

First puck should be supplied free then £50 for additional ones plus £10 set up.
Ordered through my sky.
Contact sky and ask about your first one.

How many do you need?

I have 4.

Pucks belong to you q boxes have to be returned.

You need a stable Wi-fi connection.

This message was authored by: AnneO · ‎12 Nov 2021

Thanks. I didn't get any and had a shock when my mini boxes didn't work. I will contact them tomorrow. I need at least 2 , maybe 3 if there is no monthly fee

This message was authored by: SKY1992bf · ‎12 Nov 2021

@AnneO There is a monthly subscription for pucks

you need the whole home package which is £10pm extra and covers all pucks upto the maximum of 6

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

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Discussion topic: Pucks. How do I buy them?

Pucks. How do I buy them?

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