19 Oct 2022 09:54 PM
I'm unable to login to my sky Yahoo account I changed password yesterday as some of my other accounts had been hacked and was advised to change password on email address was working fine then this evening I can't login gives me a sky phone number they wasn't any help as they don't deal with emails anymore need to get emails back then can change to a Google account
19 Oct 2022 10:17 PM
Posted by a Superuser, not a Sky employee. Find out more
@1.com wrote:
was working fine then this evening I can't login gives me a sky phone number
It can take a few attempts at calling that number before you will get through to someone that can help as I had a similar issue (not the hacking) a few years ago when I couldn't get logged into my account and was advised to call, I think it took me three calls before getting through to someone that could help.
20 Oct 2022 12:42 AM
Posted by a Superuser, not a Sky employee. Find out moreChanging your password, probably means your account will require OAuth authentication. (if it didn't need it before)
You will either need to use a generated password. https://www.sky.com/sky-yahoo-mail/manage-apps or reinstall your Sky email address into your app.
If you have been using the web login to access your emails. https://skyid.sky.com/signin/email, can you login here: https://www.sky.com/myaccount/my-details?
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