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Discussion topic: Email

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This message was authored by 1.com This message was authored by: 1.com

Email

I'm unable to login to my sky Yahoo account I changed password yesterday as some of my other accounts had been hacked and was advised to change password on email address was working fine then this evening I can't login gives me a sky phone number they wasn't any help as they don't deal with emails anymore need to get emails back then can change to a Google account

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This message was authored by caesarome This message was authored by: caesarome

Re: Email

Posted by a Superuser, not a Sky employee. Find out more

@1.com wrote:

was working fine then this evening I can't login gives me a sky phone number


It can take a few attempts at calling that number before you will get through to someone that can help as I had a similar issue (not the hacking) a few years ago when I couldn't get logged into my account and was advised to call, I think it took me three calls before getting through to someone that could help.

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This message was authored by jayach This message was authored by: jayach

Re: Email

Posted by a Superuser, not a Sky employee. Find out more

Changing your password, probably means your account will require OAuth authentication. (if it didn't need it before)

You will either need to use a generated password. https://www.sky.com/sky-yahoo-mail/manage-apps or reinstall your Sky email address into your app.

If you have been using the web login to access your emails. https://skyid.sky.com/signin/email, can you login here:  https://www.sky.com/myaccount/my-details?

 

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